Reservations and
scheduling information
Now that you have
browsed our
web site, just the thought of floating gently across the blue Arizona
sky
surely has you wishing you were up there! Well, the wait is over! Here
is how you can schedule your balloon flight! There are a couple of ways
to schedule a flight.
*By Phone: If, after browsing
our web
site, you still have additional questions about our company or
questions
about ballooning in general, we have answers! Give us a call at (480)
807-0001. Office hours vary, depending on our flying schedule. You can
generally call between 8:00am and 9:00pm seven days a week. You can
then schedule
your
flight over the phone. In the rare event no one is able to take your
call, please leave a message and we will try and call you back
shortly.
*Online: The easiest
way to
schedule
a flight. You can purchase your flight online using our safe and secure
forms!
To schedule online:
1.
You will first need to email
us (or
call our office) and confirm availability of your
desired flight date and
time.
2.
Please review our cancellation
policy.
3.
Choose your desired flight package below and click on 'Buy now'.
You will be taken to the secure Paypal online form to make your
reservation. An email receipt will be sent to you immediately upon
completion of
your purchase.
4.
Please provide a phone number and email address in the 'Message to
Seller' box (during the Paypal process) as
we will need this to contact you the evening before your flight to
confirm flight information. Any additional questions
or comments you may have can also be posted here.
5.
You
will receive an email from us with details
concerning your flight (meeting location, time, etc.) within 24 hours
of your purchase.
Scheduling
information:
Rates:
Private
flight for two people: $475 (Gold
Canyon, Chandler, Queen Creek/Florence, Scottsdale and Phoenix area)-
includes 1
hour to
1.5
hour flight and complimentary champagne toast. Sunrise flights
available
year round. Sunset flights available November-March from our
Chandler flight location only.
Be
Swept away on a Romantic Balloon Journey: $675 (Gold Canyon)- Includes one night in
a spacious Spa Casita, at Gold Canyon Golf
Resort-Nestled in the foothills of the Superstition Mountains, 1 hour
to 1.5 hour flight and
complimentary champagne toast & picnic breakfast. Sunrise flight.
Available October 1 through May 1.
Old West
Adventure Flight (private for 2) (Aguila,
AZ): $750- includes one night bed and breakfast accommodations
(Suite
Room) at Robson's Mining World (includes gate admission to Robson's,
all
amenities available on site), 1 hour to 1.5 hour flight and
complimentary
champagne toast. Sunrise flight. Available weekends only, October 1
through
May 1. (THIS FLIGHT PACKAGE IS
CURRENTLY UNAVAILABLE. ROBSONS MINING WORLD IS CURRENTLY CLOSED EXCEPT
FOR SPECIAL EVENTS. We hope to make this package available again soon).
Gift
Certificates!!! (private for 2) $475.00- A balloon flight is
an
excellent gift idea and will provide memories that will last a
lifetime! You can purchase a gift certificate online and we will send
your gift certificate package out shortly after receiving your payment.
Gift Certificates are redeemable for any of our standard flights in the
East Valley/Phoenix area.
Gift certificates expire 1 year after date of issue. (Gift Certificates are non-refundable,
but are transferable).
Although
we
specialize in private flights for 2 people, we can accommodate small
groups. Our group rates are as follows:
Group of 3
people: $575.00
Group
of 4
or more people: $160/per person
Group
flights are exclusive and are scheduled based on availability of
balloons and
pilots. Please call our office at (480) 807-0001 to schedule
group flights for 3 or more people. Thanks!
We accept
cash and
credit
card 
payments only. No personal checks.
Cancellation
policy:
We require
a
minimum of 48 hours (from the
scheduled meeting time) if a
cancellation
is necessary for a full refund.
This is so we can schedule other passengers in
your
place.
Absolutely no refund of
flight rate for
cancellations
made less than 48 hours or for a no show at the scheduled meeting time
the day of the flight. Full refund is available
for flights canceled by Roping The
Wind
Hot Air Balloon Company due to inclement weather, etc. if rescheduling
is not an option. Gift Certificate flights not canceled within the
cancellation policy will forfeit the use of the gift certificate and it
will be considered flown.
Please understand, we are a small company that offers very personalized
service. We typically put up only one balloon per available flight slot
(AM or PM as applicable). If there is a last minute cancellation or a
no show the morning of the flight, we are left 'grounded' with no
ability to put other passengers in place and we lose that flight. While
we fly because we love to fly, this is also how your pilot makes his
living!
